Return & Refund Policy

🔄 Return & Refund Policy | Fitelogy

At Fitelogy, your satisfaction is our priority. If for any reason you're not fully happy with your purchase, we’re here to help — with a hassle-free return policy designed to keep things simple and fair.

📦 RETURNS

We accept returns on unused, unworn, and unopened items within 30 days of delivery.

To be eligible for a return:

Item(s) must be in original packaging
Item(s) must be unused and in resalable condition
A receipt or proof of purchase is required

Please note: Return shipping costs are the responsibility of the customer, unless the item was defective or incorrect.

🚫 NON-RETURNABLE ITEMS

Unfortunately, we cannot accept returns on the following:

Opened supplements or nutritional products
Final sale or clearance items
Gift cards
Used fitness equipment or apparel showing wear

🔁 EXCHANGES

Need a different size or item?
We’re happy to offer exchanges within 30 days, subject to availability.

Just reach out to our team at 📧 fitelogy@gmail.com and we’ll help process the exchange.

💳 REFUNDS

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.

If approved:

A refund will be processed to your original payment method
Processing times may vary depending on your payment provider (usually 5–10 business days)

💥 DAMAGED OR WRONG ITEMS

If you received a damaged item or the wrong order, please contact us immediately at fitelogy@gmail.com with:

Your order number
Photos of the item(s) received

We’ll make it right — fast.

📮 WHERE TO SEND RETURNS

To request a return authorization and receive the return address, please email us first. Do not send items without contacting us, as unauthorized returns may not be processed.

🛠️ NEED HELP?

Questions or concerns about your return or order?
Reach out anytime at 📧 fitelogy@gmail.com — we’re here to help.

Thank you for choosing Fitelogy.

We’re committed to quality, performance, and supporting your fitness journey — every rep, every set.